Crafte

Privacy Policy

Effective date: August 4, 2026

This Privacy Policy explains how Crafte collects, uses, shares, and protects information when you use our website, mobile app, and related services.

Information We Collect

Account information such as your name, email address, profile image, and sign-in method.
Content you create or upload, including product designs, images, 3D model previews, customization data, and related project information.
Shopping and order information such as cart items, product selections, quantities, prices, checkout details, order history, and delivery-related information when provided.
Technical information such as device type, browser type, app version, IP-derived region, logs, and basic analytics used to keep the service reliable and secure.

To provide Crafte features, including product browsing, design creation, cart, checkout, profile, and order management.
To save user-created designs and show them again when users return to the app.
To process purchases, calculate pricing, prepare orders, and provide customer support.
To improve app performance, prevent abuse, troubleshoot errors, and maintain security.

We do not sell personal information.
We may share necessary information with service providers that help us operate the app, such as hosting, authentication, database, analytics, payment, and order fulfillment providers.
We may disclose information if required by law, regulation, legal process, or to protect the rights and safety of Crafte, users, or others.

We use reasonable technical and organizational measures to protect user data from unauthorized access, loss, misuse, or alteration.
No internet service can guarantee absolute security, but we work to keep Crafte's systems and user data protected.

We keep user data only as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.
Users may request account deletion or data deletion by contacting us. When an account is deleted, we will delete or anonymize associated personal data unless retention is required for legal, security, or transaction record purposes.

Crafte is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information, contact us so we can review and delete the information where appropriate.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or want to request access, correction, or deletion of your data, contact us at contact@crafte.org.